Customer Service Coordinator (Bali - Multiple Locations)

Join Careervisors, a leading recruitment agency, in connecting exceptional talent with premium clients across Bali! We are seeking a highly organized and customer-focused Customer Service Coordinator to support our dynamic team in delivering outstanding service to our clients and candidates. In this role, you will be the first point of contact for our clients and candidates, handling inquiries, scheduling appointments, and ensuring seamless communication throughout the recruitment process.

Careervisors is a trusted name in Bali's recruitment industry, known for our commitment to excellence and our dedication to our clients and candidates. We offer a supportive and collaborative work environment, with opportunities for professional growth and development. If you are passionate about customer service and want to make a difference in the recruitment industry, we invite you to join our team in Bali.

📋 Tanggung Jawab Pekerjaan

• Handle incoming calls, emails, and inquiries from clients and candidates, providing prompt and professional responses.
• Schedule and coordinate appointments between clients and candidates, ensuring timely and efficient communication.
• Assist in the recruitment process by providing information about job openings, company profiles, and candidate profiles.
• Maintain accurate and up-to-date records of all client and candidate interactions.
• Collaborate with the recruitment team to ensure a high standard of customer service and satisfaction.
• Provide exceptional customer service by addressing and resolving any issues or concerns raised by clients and candidates.
• Stay up-to-date with industry trends and best practices in customer service and recruitment.
• Contribute to the development and implementation of customer service strategies and initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in customer service, recruitment, or a related field.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients and candidates.
• Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
• Proficiency in using Microsoft Office Suite, including Word, Excel, and Outlook.
• Familiarity with recruitment software and tools, such as Jobvite, Greenhouse, or Bullhorn.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.
• Passion for the recruitment industry and a commitment to delivering exceptional customer service.

🛠️ Keahlian

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