Senior AI Consultant (NICE CXone & Cognigy) - Remote from Bali

TTEC · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 30000000 - 50000000
TTEC is seeking a Senior AI Consultant with expertise in NICE CXone and Cognigy to join our team. This is a remote position based in Bali, offering a competitive salary package. As a Senior AI Consultant, you will play a crucial role in helping clients leverage AI technologies to enhance their customer experience and operational efficiency.

📋 Tanggung Jawab Pekerjaan

Lead AI projects from inception to completion, ensuring alignment with client objectives and industry best practices.,Design and implement AI solutions using NICE CXone and Cognigy platforms, focusing on customer experience and operational efficiency.,Collaborate with cross-functional teams to understand client needs and deliver tailored AI solutions.,Provide technical guidance and support to clients, ensuring successful deployment and adoption of AI technologies.,Stay up-to-date with emerging AI trends and technologies, and share knowledge with the team.,Conduct regular reviews and optimizations of existing AI solutions to ensure continuous improvement.,Develop and maintain comprehensive documentation for AI projects and solutions.,Participate in sales and business development activities to identify new AI opportunities.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,5+ years of experience in AI consulting, with a focus on customer experience and operational efficiency.,Proven expertise in NICE CXone and Cognigy platforms.,Strong understanding of AI technologies, including machine learning, natural language processing, and predictive analytics.,Excellent problem-solving skills and the ability to think creatively to overcome challenges.,Strong communication and interpersonal skills, with the ability to work effectively with clients and cross-functional teams.,Proficiency in English, both written and spoken.,Experience working in a remote environment and collaborating with distributed teams.

🛠️ Keahlian

NICE CXoneCognigyMachine LearningNatural Language ProcessingPredictive AnalyticsProject ManagementSales and Business DevelopmentTechnical Documentation
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